Machu Picchu Tours

Privacy Policy

Vidal Expeditions Privacy Policy

Vidal Expeditions is committed to protecting your personal information. We want you to understand our Privacy Policy and what it means for you. If you have any questions about this policy, you can contact us by the following email sales@vidalexpeditions.com or through the contact informations below. The Privacy Policy describes the privacy practices of the group of Vidal Expeditions company.

What is personal information and how do use or disclose it?

While information is the foundation of our ability to provide a top-noch service, the trust of our clients is our most valuable asset. All of us at Expeditions place the utmost importance on protecting client information and using it only as our clients would want. Here is our guarantee to each individual customer and included the name, contact details, travel itinerary and other information described below.

Travel Reservation

Vidal Expeditions may collect, use or disclose your personal information directly or through our agency and booking partners in order to provide or book travel services on your part, such as your name, age, address, telephone number, email address, contact information in case of emergency, passport information, medical informations for travel (if necessary) insurance data, ISIC information (if applicable), nationality, residence, food preferences, trip evaluations, travel and accommodations preferences, comments you send us, destinations informations and payment information. This personal information allows us to provide you with information about the trip, book flights and accommodations, process payments and provide similar travel services.

When booking a trip from Vidal Expeditions, we can count on local service providers. Please note that Vidal Expeditions, we will have to provide certain personal informations to the airline to secure your ticket. By booking travel services with us, you agree that we collect, use and disclose your personal information (and that relevant partners or travel service providers collect and use that information) to manage and provide the travel services you have requested.

Likewise your personal information can be used to:

Allow us to better understand your needs as a customer and determine the suitability of our products and services. Inform you of our products and services, as well as those of our partners that we believe may interest you (provided you have sent us valid consent if applicable) Provide continuous service and assistance, including the resolution of any problems with the services or products you request from Vidal Expeditions.

  • I Ensure the safety of passengers and products.
  • II Perform internal administration and accounting tasks of our company.
  • III Comply with immigration legislation, regulations and requirements.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline Wherever we collect sensitive informations (such as credit card data), that informations is encrypted and transmitted to us in a secure way. You can verify this by looking for closed lock icon at the bottom of your web bowser or looking for "https" at the beginning of the address of our web page.

Agreements with services providers

In additions to the third-party travel providers described above, Vidal Expeditions may transfer your personal information to third parties that provide services on our behalf. For example, we may use service providers to authorize and process payments, hots our customers service operations, place advertisements on our website, send emails or communications., or launch contests and promotions. Our service providers may maintain and process your personal information in Peru for information about the policies or practices of our services provider, contact us at the email address above. Our service providers receive the informations they need to perform the assigned functions, but we do not authorize them to use or disclose your personal information for their own purposes.

Thank you so much for choosing Vidal Expeditions!